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    Measuring Customer Satisfaction

    Course code: PD-MCS02

    $40.00
    Each company has its own unique business objectives, but they all share a common need to measure customer satisfaction if they want to meet this objective. This course discusses ways to measure satisfaction, which in turn helps companies deliver exceptional customer service.

    Additional information

    Website Short Description

    Each company has its own unique business objectives, but they all share a common need to measure customer satisfaction if they want to meet this objective. This course discusses ways to measure satisfaction, which in turn helps companies deliver exceptional customer service.

    Duration

    1 month

    Language

    English

    Instructor Description

    This class is an independent-study course.  Students will have all the resources needed to successfully complete the course within the online material.  A student helpdesk is available for technical support during the course enrollment.

    Required Materials

    Internet Access

    PD-MCS02

    Data sheet

    Certification included
    false